SmartScript Release: Application Hangs On Click Of Release Button Of SmartScripts.

(Doc ID 2064695.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel SmartScript - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, SmartScript

Application Getting Hanged on Click of Release Button of Smart Scripts.  

Whenever Release button is clicked on the Smart Script, Application is hanging, and SmartScript is not released.

The issue can be reproduced at will with the following steps:
1. Navigate to 'Administration - SmartScripts' > 'Scripts', and select SmartScript
2. Press Release button
3. Observe object manager hang
4. Behavior also observed if Release is bypassed, and the SmartScript is simply invoked instead.

Due to this issue, users cannot run SmartScripts.


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