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SSSE Outlook Add-In Patchset 9 - Setup Can't Find Pre-existent Instance (Doc ID 2065223.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, SSSE

Siebel Outlook Add-In patchset 9 - Setup can't find pre-existent instance

We are not able to install the Siebel Outlook Add-In patchset 9 in a workstation, due to the error:

"Setup did not find any instances for this patch. Please install Siebel application before attempting to apply a patch."

Before that, we successfully installed the Add-In of Clients:


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