Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 15.3 [IP2015] and later
Information in this document applies to any platform.
Siebel Server fails to start when applying PatchSet on an environment that still has Server Manage connection open
Siebel server not starting after applying PS3. Following errors might be encountered in the Siebel Server log file after restart:
GenericLog GenericError 1 0000000255e50868:0 2015-09-01 11:14:03 (scfsis.cpp (276) err=1310725 sys=0) SBL-SVR-00005: Stale or invalid Task handle
ScfEventLog SubEvtFacFatal 0 0000000255e50868:0 2015-09-01 11:14:03 scfEventFac::s_pEvtFacLock is NULL and hence SCF event facility cannot be initialised
GenericLog GenericError 1 0000000255e50868:0 2015-09-01 11:14:03 (scfeventfac.cpp (3818) err=1319869 sys=0) SBL-SVR-09149: Could not initialize the event facility.
ScfMsgFacLog SCFMsgFacFatalError 0 0000000255e50868:0 2015-09-01 11:14:03 SCFMessageFacility::s_pSCFMsgFacLock is null and hence the SCFMessageFacility cannot be initialized
IPCLog IPCFatal 0 0000000255e50868:0 2015-09-01 11:14:03 ipcFacility GetInstance called before initialization - object is null
GenericLog GenericError 1 0000000255e50868:0 2015-09-01 11:14:03 (scfsis.cpp (64) err=1310749 sys=0) SBL-SVR-00029: Internal: Shared memory has not been initialized.
GenericLog GenericError 1 0000000255e50868:0 2015-09-01 11:14:03 (siebsvc.cpp (443) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store ((null):(null)).
Apply PatchSet on top of an existing environment that has Server Manager connection open
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