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Publishing Promotion To Siebel Fails With Cardinality Error (Doc ID 2065540.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


1. Create a product structure as shown below:


     - CP1




2. Create a Promotion1 through web services by setting default value to 1 for 29 product

3. Create another promotion with same settings you wil get below error


<faultstring>Method 'WriteRecord' of business component 'SWI ISS Promotion CP  Items' (integration component 'SWI ISS Promotion CP Items') for record with  search specification '[Relationship Name] = "Data Bundle Options PH4CZ" AND  [Promotion Id] = "1-74BL" AND [Product VOD Number] = "1-544PD" AND [Component  Product Id] = "1-74BQ"' returned the following error:"The value '0' for field  'Default Cardinality' is required to be '>= [Min Cardinality] AND &lt;= [Max  Cardinality] AND >=0'. 



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