Siebel Mobile: Data Creation Issue in HHSYNC folders

(Doc ID 2065597.1)

Last updated on NOVEMBER 11, 2015

Applies to:

Siebel Mobile Applications - Version 8.1.1.14.8 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Dmdata.txt file and viewmetadata folder is not getting created in hhsync folder.   Based on the error in the log  revealed only 52% of the data extract is completed , it is yet to complete rest 48%. And hence the files which are necessary for synchronization did not get created in hhsync directory .

HandheldSyncLog Info 3 0000001a55db1888:0 2015-08-25 02:06:26 Request ExtractDB returning <ExtractDB ReturnCode="MORE" Complete="52"></ExtractDB>
HandheldSyncLog Error 1 0000001a55db1888:0 2015-08-25 02:06:26 Data extraction  for (syncnodeId: 3963B609-C0046207-39D0-BAB86BF0) failed

 

This issue occurs after applying 8.1.1.14 PS8 .

 

Cause

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