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User Preferences, Tab Layout View Shows the Screen Names and View Names in User's Current Language, but View Parent Category Name shows in English ENU. (Doc ID 2065877.1)

Last updated on JUNE 14, 2023

Applies to:

Siebel Tools - Version 8.2.2.4.16 [IP2013] to 23.5 [Release V8 to V17]
Information in this document applies to any platform.

Symptoms

Siebel installation has two Languages, French and English where in User Preferences / Tab Layout View, end users can personalize the order of the Siebel application screens "pages" and the view order in each screen does not show the view's parent category in the appropriate language like French.
Instead the Accounts Screen for a French user would show the Parent Category as "Account List" when it should display "Liste des comptes".
Note that the User Preferences view "Page Tab Layout View" does show the screen and view names in the appropriate languages. It is just the View's Parent Category that always shows English.


The issue can be reproduced at will with the following steps:


1. Login to Siebel using Language FRA or another other language than ENU.
2. Navigate to the user preferences, tab layout, view "Page Tab Layout View".
3. Note that the screen names, view names are in the right language, French.
4. But the View Tab Layout applet shows the parent category in English

Changes

 Adding a new language to the environment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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