Period or Full Stop (.) Character Appears in High Interactivity (HI) Client When Saving Record Without Entering Required Fields (Doc ID 2066146.1)

Last updated on NOVEMBER 02, 2015

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


While creating a new record without populating required fields some fields are being populated with a period/full stop (.) character. Using the backspace/delete key will not remove it.  

1. Login to Siebel Application
2. Navigate to Site Map > List Management > Prospects
3. Drill down on a Prospect
4. Click on New button
5. Enter some data in fields apart from the required fields (Last Name and First Name)
6. Press CTRL+S to save the record. You will see the SBL-DAT-00498 error. Click OK.
7. Now look in some of the fields to see the "." character at the start of the field.


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