Additional Pop-Ups when Downloading an Attachment in IE 11 (Doc ID 2066235.1)

Last updated on DECEMBER 28, 2016

Applies to:

Siebel Oil, Gas and Chemicals - Version 15.2 [IP2015] and later
Information in this document applies to any platform.

Symptoms

When attempting to save an attachment using IE11, an additional pop-up (IE) opens
A) pop-up from Siebel asking to Save or Cancel
B) pop-up from IE asking to Open, Save or Cancel the file


Reproduction Steps:
1. Login to Siebel
2. Go to Account - Attachments
3. Download any available attachment (test.log in this particular case )
4. Choose the Save option from the Siebel Pop-Up
5. Another Pop from IE will be prompted.

Cause

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