Smartscript OpenUI Radio Button Is Not Getting Selected By Clicking On The Text Beside It (Doc ID 2066643.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel SmartScript - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

In Siebel version 15.4 [1P2015], SmartScript

In Open UI, Smartscript Radio Button is not getting selected by clicking on the text beside it

In High Interactivty applciation, can slect a radio button by clicking on text next to button.

In Open UI cannot do this, and must click on button.



STEPS
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The issue can be reproduced at will with the following steps:
1. Run SmartScript in Open UI
2. Select Question with Radio Button, and click on answer text


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users need to take more time to click on a smaller space.

Cause

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