Campaign Wave Launch Failed with java.lang.OutOfMemoryError
(Doc ID 2066737.1)
Last updated on JANUARY 16, 2020
Applies to:
Siebel Marketing - Version 8.1.1.11.6 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.11.6 [IP2013] / ESD 627 version, Siebel Marketing
Campaign Wave Launch failed
When launching a 50K campaign, it is failed with below error message.
ERROR
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Error invoking service 'Mktg List Export Service', method 'SendEmail' at step 'Send Email'.(SBL-BPR-00162)
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Operation 'createMailing' of Web Service 'urn:xml-send-mailing.SendMailingService' at port 'SendMailing' failed with the following explanation: "GC overhead limit exceeded".(SBL-EAI-04308)
java.lang.OutOfMemoryError: GC overhead limit exceeded
STEPS
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The issue can be reproduced at will with the following steps:
1. Setup an Email Campaign
2. Launch it
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |