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Opening a New Siebel Session Should Kill Previously Opened One (Doc ID 2067053.1)

Last updated on JULY 21, 2020

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.0 [IP2015] version, when attempting to open new Siebel session from an external source,
the following error occurs:

You have initialized a Siebel session while another Siebel session is currently active

User chooses second option and expects previously opened session to be killed and browser tab closed.

Reproduction steps:


1. Click the according button in the external source to open Siebel, while having another session open

2. Choose second option



Cause

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In this Document
Symptoms
Cause
Solution
References


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