MVG APPLET IS EMPTY FRAME WHEN UNDERLYING APPLET TOGGLS BASED ON A CHANGE IN MVG - Open UI (Doc ID 2067108.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.11.13 [IP2013] and later
Siebel Tools - Version 15.0 [IP2015] to 15.3 [IP2015] [Release V15]
Siebel Tools - Version 8.1.1.14 [IP2014] to 8.1.1.14.9 [IP2014] [Release V8]
Siebel Tools - Version 8.2.2.14 [IP2014] to 8.2.2.14.9 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

Using 8.1.1.11.14, (or 15.3) when Logged in User is trying to remove himself from Contact Team Member MVG, then the Coverage Team Member MVG applet is showing blank.  The below step to reproduce the problem behavior.

1.Click on Contact Screen Tab.
2.My Contact List view will appear.
3.Drill Down to Last Name.
4.Click on Contact Team MVG Applet.
5.Remove the Login User from Team.
6.Contact Team Popup Applet is Blank.

Cause

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