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Siebel Remote: Database Extract (DbXtract) Jobs remain on 'Queued' status indefinitely (on IP 2014 and IP15) (Doc ID 2067877.1)

Last updated on DECEMBER 12, 2018

Applies to:

Siebel Remote - Version [IP2014] and later
Information in this document applies to any platform.


Siebel Remote / Replication / Anywhere - on version: [IP2014]

On a Development environment the following steps were applied from Bookshelf Guide - Developing and Deploying Siebel Business Applications.

All steps up to 'Generating the New Database Template' were completed successfully.
Following this, for step - 'Extracting the Local Database', the job was created with required parameters - but Job remains in 'Queued' status.

Further checks performed:
- ensured that Siebel Remote component group was enabled and that all the Remote components were online/running;
- synchronized the Batch components and restarted Siebel Server;
- based on some Community thread suggestions use of PDbXtract component was also tried - but the job also remained in 'Queued' Status and never changed to Active state.

Eventually all the jobs were cancelled.

DbXtract or PDbXtract jobs submitted should start and complete fine.

The issue has the following business impact:
Due to this issue, Developer users cannot have their Local DBFs extracted and initialized.


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