Synchronizing Webmaster Files Changes File Permissions to Read-Only

(Doc ID 2068215.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Finance Call Center - Version 15.3 [IP2015] and later
Information in this document applies to any platform.


On : 15.3 [IP2015] version, System Admin

Since installing IP2015 PS3, when webmaster files (under siebsrvr) are synchronized on the SWSE directory (under public/enu/...), synched files on SWSE see their permissions overwritten.
All files (images, css files,...) permissions change to "read-read-read" (r--r--r--).
The consequence is that further updates cannot occur because of the read permission set at the owner level.

Synchronizing webmaster files should not change file permissions

The issue can be reproduced at will with the following steps:
1. Restart the web server or use the SWE command UpdateWebImages to manually refresh the files on the Web server.
2. Check the file permissions in SWSE/public/enu - they are read-only.

The issue has the following business impact:
Due to this issue, the affected files cannot be updated when UpdateWebImages command is run again.


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