Siebel Remote: Database Extract (DbXtract) Failing with errors SBL-SMI-00077, SBL-DCK-52067 and SBL-SVC-00163 for encrypted data
(Doc ID 2068935.1)
Last updated on MAY 08, 2023
Applies to:
Siebel Financial Services CRM - Version 8.2.2.14 [IP2014] and laterInformation in this document applies to any platform.
Symptoms
On a Development environment, when trying to extract a new database, the Database Extract (DbXtract) component exits with errors.
The Job was submitted from UI with parameter - Client Database encryption method=None as the local DBF encryption or password encryption are not needed in this environment.
ERROR
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SBL-SVC-00163:
Error :The key database can not be accessed.
Please make sure that the key database file exists.
On IP 8.2.2.14 [IP2014], Database Extract fails with:
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, developer users cannot have their local database extracted.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |