Sort/Lock Popup Menu Location Is Wrong

(Doc ID 2069982.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


Customer is having an issue with Sort/Lock popup menu displaying in wrong location.

Repro steps:
When user clicks on a list applet column header, the sort/lock popup menu shows up far away from where clicked.
This issue happens on some views and works fine on some views.

To recreate the issue:

Using Siebel Tools, add more controls to "SIS Account Entry Applet" so that the applet height is much larger.

Now, when the user navigates to Account --> Orders, click on Column Header of "Order Entry - Order List Applet (All)". the "Sort/Lock" Popup Menu appears way higher than the Column Header.


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