SBL-DAT-00464 Error in Audit Trail for Activity (Action BC)

(Doc ID 2071043.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.3 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.3 [IP2015] version, Configuration - General

When attempting to enable Audit Trail on Activities (Action BC),
the following error occurs:

ERROR
-----------------------
"Unable to find the parent buscomp of buscomp 'Action', possibly because there is no active link at this time.(SBL-DAT-00464)"




BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Activity (Action BC) data cannot be audited.

Cause

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