Outlook Add-In Installer Fails In IP15 an IP16

(Doc ID 2071284.1)

Last updated on OCTOBER 10, 2017

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Outlook Add-In installer in the IP15 and IP16 folder fails to complete the installation of the new version with the error message:

"Setup did not find any instances for this patch.  Please install Siebel application before attempting to apply a patch"

Changes

 

Cause

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