Sfscleanup Deleted The Referenced Files
(Doc ID 2071438.1)
Last updated on MARCH 01, 2018
Siebel Financial Services CRM - Version 184.108.40.206 SIA  to 15.4 [IP2015] [Release V8 to V15] Information in this document applies to any platform.
On : 220.127.116.11 SIA  version, System Admin
sfscleanup deleted the referenced files
The SFSCLEANUP utility was scheduled to run to delete the orphan attachments. But the job deleted 2 million attachments out of total 3 million files, which were not orphan and had correct reference in the tables. This issue occurred in production, and had a severe impact where most of the users lost the attachments. Before we run the utility again, we would like to know the reason the utility deleted the correct attachments. The command line used to run the utility is below: SIEBEL_DATA_SOURCE=****** ; export SIEBEL_DATA_SOURCE SIEBEL_TABLE_OWNER=****** ; export SIEBEL_TABLE_OWNER SIEBEL_REPOSITORY="Siebel Repository" ; export SIEBEL_REPOSITORY