Open UI - PDQs In Firefox Is Not Fitting In A Single Screen (Doc ID 2072436.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Siebel Call Center - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.
Open UI - PDQs In Firefox Is Not Fitting In A Single Screen.

Symptoms

On : 8.1.1.14 [IP2014] version, Client Functionality

ACTUAL BEHAVIOR
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PDQ Name is not displaying with full text if the text length of the name is more. This is happening only in Firefox.

EXPECTED BEHAVIOR
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PDQ Name in the drop down should display full text

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to application with fire fox browser
2. Go to activities screen (can go to any screen)
3. Click on drop down list of PDQs

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot able to see the complete PDQ Name if the PDQ Name text is more.

Cause

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