Columns Displayed Layout Lost and Calendar Navigation Disabled After Login/Logout (Doc ID 2073459.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

A user of the Siebel application made changes to the columns displayed on the Contacts screen (adding columns to view, resizing and changing order), once the user logout and login the colum displayed changes lost and the user was no longer able to navigate around the Calendar screen and the user was not able to move from week to week or change the view from weekly to anything else such as daily or monthly.

EXPECTED BEHAVIOR

When the user of the Siebel application make changes to the columns displayed on the Contacts screen (adding columns to view, resizing and changing order), the changes should be kept.


Cause

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