EAI Siebel Adapter fails to generate S_SRV_REQ_BU.SR_AREA
Last updated on MARCH 02, 2017
Applies to:Siebel Consumer Goods - Version 220.127.116.11  and later
Information in this document applies to any platform.
There is a workflow process and EAI Siebel Adapter is used to create a service request record. If the organization for the service request is not 'Default Organization', EAI Siebel Adapter fails to generate S_SRV_REQ_BU.SR_AREA which is denormalized column for S_SRV_REQ.SR_AREA. This causes that a query on service request returns wrong results.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms