EAI Siebel Adapter fails to generate S_SRV_REQ_BU.SR_AREA
(Doc ID 2073538.1)
Last updated on NOVEMBER 18, 2019
Applies to:Siebel Consumer Goods - Version 22.214.171.124  and later
Information in this document applies to any platform.
There is a workflow process and EAI Siebel Adapter is used to create a service request record. If the organization for the service request is not 'Default Organization', EAI Siebel Adapter fails to generate S_SRV_REQ_BU.SR_AREA which is denormalized column for S_SRV_REQ.SR_AREA. This causes that a query on service request returns wrong results.
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