Open UI - Picklist Dropdown Value of '-' (Hyphen/dash/minus sign) Cannot Be Selected (Doc ID 2073618.1)

Last updated on JULY 19, 2023

Applies to:

Symptoms

In Open UI, Picklist drop-down value consisting solely of a '-' (Hyphen/dash/minus sign) character is not clearly visible and cannot be selected.

STEPS

The standard LOV 'FS_ORDER_STATUS' has a Display Value of '-'

Navigate to Administration Data -> List of Values
Query for LOV record with
  Type= FS_ORDER_STATUS
  Display Value = -

1. Navigate to Service Order
2. Create/edit a service order.
3. Open Status picklist
4. The value "-" is not clearly visible(displayed as a menu delimiter instead of a menu item) and cannot be selected.

OR

1. Navigate to Administration - Data -> List Of Values
2. Create a new LOV record with
      Type= QUOTE-STATUS
      Display Value = -
      Language-independent Code = -

3. Clear LOV cache
4. Navigate to Quotes List and create/edit a quote
5. Open Status picklist
6. The new LOV value '-'  is not clearly visible(displayed as a menu delimiter instead of a menu item) and cannot be selected.

Changes

Cause

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