GetfieldValue Returns Null In BusComp_Associate Function (Doc ID 2073683.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.2.2.1 SIA[23012] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.1 SIA[23012] version, Siebel VB / eScript / COM

ACTUAL BEHAVIOR
---------------
Creating new record in Shuttle applet should trigger the BusComp_PreAssociate event

EXPECTED BEHAVIOR
-----------------------
The event is not getting triggered.

STEPS
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The issue can be reproduced at will with the following steps:
Write some script in the CUT Address BusComp_Associate.
The script can write to a log.
Compile and run the application.
In the Contact List View open the Address shuttle applet.
Create new address.
The address is associated to the contact but the event is not triggered.

BUSINESS IMPACT
-----------------------

Due to this issue, custom script written in the event are not getting triggered.

Cause

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