Not Able To See The Record While Querying With Display Value Under Entitlements Screen. (Doc ID 2073998.1)

Last updated on NOVEMBER 04, 2015

Applies to:

Siebel CRM - Version 8.1.1.11.16 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When customer try to query with value which is existing in application in the "Type" drop down under "Agreement Entitlement List Applet" it is not fetching the values and showing the result as null.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms