Arabic Mails Sent From Siebel are loosing Right to Left format After Email Is Sent

(Doc ID 2074272.1)

Last updated on NOVEMBER 04, 2015

Applies to:

Siebel Email Response - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, Comms Server & Email Response

Arabic mails sent from siebel application using callcenter_enu, after send email from siebel not aligned Right to Left

Arabic mails sent from siebel application using callcenter_enu, after send email from siebel application alignment will change right to left.

Before sending, alignment is set to right, after send email, format is changing to left.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms