Issue While Viewing More Screen Tabs by Using Main Scroll Bar in Firefox Browser (Doc ID 2076518.1)

Last updated on JULY 19, 2016

Applies to:

Siebel CRM - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.4 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Main Scroll Bar is not displayed in Firefox Browser

Under the main sub tabs when we click on the drop down icon for the remaining sub tabs vertical scroll bar is not visible on the UI. This behavior is only in firefox browser.

EXPECTED BEHAVIOR
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In firefox the vertical scrollbar must appear

STEPS
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The issue can be reproduced at will with the following steps:
1. Loin to the application
2. Click on down arrow at screen tab to view all the screen tabs in the application
3. Notice that right side of the screen is truncated and not able to see vertical scrollbar 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users not able to see all the screen tabs while using firefox

Cause

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