Verify Order: Promotion P Has Active Associated Assets Which Need To Be Updated (Doc ID 2077107.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms


Error while trying to verify a promotion in disconnect process.
 
ERROR
Promotion 'ABC' does not meet the following rules: Promotion 'ABC' has active associated assets which need to be updated
 
 

Steps:

A.) Create Product/Promotions:
1. Create Simple Product "BEI Simple Product"
2. Create Customizable product "BEI CP" and add relationship A of type
Product for BEI Simple Product with Min=1, Max=99, Default=1
3. Create Promotion "BEI Promo" with "BEI CP" having cardinality of
Min=Max=Default=1
3. Release all products, Refresh Cache.

B.) Create Assets:
1. Create 3 Accounts: "BEI A", "BEI B" and "BEI C"
2. For each of the 3 Accounts:
- Create a Sales Order and add "BEI Promo"
- Set Status=Complete for all line items.
- Launch Auto-Asset for all line items.

C:) Disconnect and Verify:
1. Go to Account Summary view for account "BEI C"
2. Press "Disconect" for "BEI Promo"
  => Quote will be created.
3. Press Auto Order in the order header
  => Order will be created
4. Press Verify on the Order Header
 => Message: "Promotion 'BEI Promo' does not meet the following rules.
Promotion 'BEI Promo' has active associated assets which need to be updated"



Cause

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