Signature Migration Service Class name incorret or does not extend SiebelBusinessService: com/siebel/v_sia/shared/common/signMigTool

(Doc ID 2077402.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Media CRM Sales - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.4 [IP2015] version, Siebel EAI

When attempting to follow the instructions to configure the Signature Migration Process
http://docs.oracle.com/cd/E63029_01/books/LSSIA/LSSIARecordCalls20.html#wp1045460
the following error occurs.

ERROR
-----------------------

Class name incorret or does not extend SiebelBusinessService: com/siebel/v_sia/shared/common/signMigTool -- JVM Exception:java.lang.NoClassDefFoundError: com/siebel/v_sia/shared/common/SignMigTool(SBL-EAI-05010).



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. invoke the standard java business service Signature Migration Service from custom escript code.

Cause

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