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Smartscript OpenUI Designer: Removal Of Several Questions Fails With Error (Doc ID 2079341.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel SmartScript - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On :  15.5 [IP2015] version, SmartScript

Smartscript Designer: Removal of several question does not work  

When removing questions one after another it does not work and we are facing am error message (Unable to load message). Please see attached WebEx,

Unable to Load Message 0xfffff(SBL-GEN-00000)


The issue can be reproduced at will with the following steps:
1. Navigate to 'Administration - SmartScripts' > 'Pages' > select Designer Tab.
2. Start removing questions using Delete.
3. Observe error message: Unable to Load Message 0xfffff


Cause

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In this Document
Symptoms
Cause
Solution
References


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