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When Owner is changed for Activity Record SBL-UIF-00299 error is thrown in UI in Financial Services Application (Doc ID 2079350.1)

Last updated on SEPTEMBER 17, 2021

Applies to:

Siebel CRM - Version 8.1.1.14.10 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.10 [IP2014] version, Client Functionality

ACTUAL BEHAVIOR
---------------

When user try to change Owner field for Activity by entering login and click tab keyboard or save a record following error is displayed  for Financial Services Application

ERROR:

[1] Wrong field values or value types detected in field Owner. Please re-enter your field values. If you need additional assistance, please refer to the documentation (SBL-UIF-00299)

[2]An error has occurred picking the current row.

Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00292)
[3]Invalid operation when not executed.(SBL-DAT-00471)

EXPECTED BEHAVIOR

-----------------------
Owner field should get change after typing owner login for Owner field for Activity record

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Log in to Siebel Financial Services Application
2. Go to Activities-->My Activities view
3. From form applet, Change the Owner field by typing login and click tab keyboard button

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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