Relationship Default Of Both Promotion And Product Structure Exeed Max Card (Doc ID 2079791.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eCommunications - Version 8.1.1.11.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

WHAT IS THE DESIRED BEHAVIOR?

Product Structure:
CP
  - Relationship R (Min=Max=Default=1)
    Child 1  (default)
    Child 2
    Child 3

Promotion:
P
- CP (Min=Max=Default=1)
  -- R
     Child 1
     Child 2 (default)
     Child 3

NOTE: You have got a relationship with max cardinality = 1
Promotion default for that relationship is different to the product structure
default.

When you add the Promotion to a Quote should get the following line items:
P
- CP
-- Child 2

PROMOTION Default should overwrite PRODUCT STRUCTURE Default.

WHAT IS THE ACTUAL OR UNEXPECTED BEHAVIOR?

When you add the Promotion to a Quote should get the following line items:
P
- CP
-- Child 1
-- Child 2

You will get both defaults applied, from promotion as well as from product
structure.
NOTE: Max cardinality=1 hence this should not be possible.



Steps:
- Create above product structure.
- Release all objects.
- Create a Quote
- Add the promotion
==> will add 2 child items, although max card = 1.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms