Siebel Error Message:JVM Exception:java.lang.NoClassDefFoundError:sun.awt.SunToolkit on IBM AIX on POWER Systems (64-bit) platform (Doc ID 2080108.1)

Last updated on MAY 01, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
IBM AIX on POWER Systems (64-bit)

Symptoms

On : 8.2.2.14 [IP2014] version, Siebel EAI

When attempting to The Java Business Service has been configured to invoke an external java class and connect to oracle.I mean i will use JBS to establish a connection with oracle and fetch some data,
the following error occurs.

ERROR
-----------------------
NoClassDefFoundError:sun.awt.SunToolkit or NoClassDefFoundError: oracle.jdbc.pool.OracleDataSource


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Java business service and configure to invoke an external java class in the application on IBM AIX on POWER Systems (64-bit) platform.
2. Place the all relevant jar files in the class path  in JavaSubsys.
3. Add the library files to the JVM Dll in JavaSubsys
4.Invoke the service and the error occured: NoClassDefFoundError:sun.awt.SunToolkit or NoClassDefFoundError: oracle.jdbc.pool.OracleDataSource

Cause

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