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Incorrect Display Drop-down List In Smartscript Open UI, Siebel in Chrome (Doc ID 2080431.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel SmartScript - Version 15.4 [IP2015] and later
Information in this document applies to any platform.


On :  15.4 [IP2015] version, SmartScript

When using Chrome only, incorrect display drop-down list in Smartscript Open UI, Siebel  

The issue can be reproduced at will with the following steps:
1. Run SmartScript, select long answer from question dropdown control.
2. Move on to next question
3. Observe dropdown glyph has moved down under the previous answer.
4. Note this does not prevent re-use of the drodown or question

The issue has the following business impact:
Due to this issue, users may be distracted about re-use.


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