FINS Applicant Add Button JS Is Not Working On Version IP 2014 for Open UI (Doc ID 2080764.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.2.2.14.5 [IP2014] and later
Information in this document applies to any platform.

Symptoms

If a product is associated with UI Control FINS Applicant Add Button JS then it does not render properly in the configurator page.

Steps to Reproduce:

Create a root product
Add child product within this root product in a relationship of type Product
Set User Interface as follows:

Base Theme: Base Theme with Auto Pricing JS
Product Theme: Single Page Product Theme JS
Group Theme: Standard Group Theme JS

In the Group Item List, add the relationship where child product has been added and set the UI control to "FINS Applicant Add Button JS"

Validate the product.

Child product does not show up in the configurator page

Try the same setup in HI client.
Child product displays correctly

To confirm UI Control "FINS Applicant Add Button JS" is the culprit, remove this UI control in the Group Item List

Validate the product again in Open UI
Child product is now displayed.

Cause

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