Gap Seen In the Logs After "GetPromotionConstrains" Method Is Invoked (Doc ID 2081688.1)

Last updated on NOVEMBER 25, 2015

Applies to:

Siebel eConfigurator - Version 8.1.1.6 SIA [21233] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.6 SIA [21233] version, there is an idle time of 5 seconds in eConfigurator log after GetPromotionConstrains method is invoked.

Reproduction steps:


1. Create a quote and add customizable products
2. Configure one of the products.

 

Checking the logs, following line will be seen, with a gap of 5 seconds:

ObjMgrBusServiceLog InvokeMethod 4 01590774560a0a78:0 2015-10-09 15:20:58 End: Business Service 'ISS Promotion CP Admin Service' invoke method: 'GetPromotionConstrains' at 69150318
ObjMgrSRFLog Warning 2 01590774560a0a78:0 2015-10-09 15:21:03 (ctxtmgr.cpp (5903)) SBL-DAT-00144: '<?>' nommé '<?>' introuvable. Cet objet est inactif ou inexistant.

Cause

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