InsertOrderItem Operation Throws Error SBL-DAT-00394 When Using OrderItemPort Of Inbound Webservice OrderWebService (Doc ID 2083558.1)

Last updated on NOVEMBER 30, 2015

Applies to:

Siebel CRM - Version 8.1.1.11.13 [IP2013] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
Error when trying to insert a Line Item with OrderWebService
 
ERROR
---------------
 SBL-DAT-00394: Could not evaluate expression
  'Expr: "IIF (ParentFieldValue (""Order Type"") = LookupValue (""FS_ORDER_TYPE"", ""Transportation Order""), LookupValue (""FS_ORDER_STATUS"", ""Open""), ParentFieldValue (""Status"") )"'
  for field 'Status' in business component 'PDS Simplified Order Entry - Line Items'.
SBL-DAT-00412: An error occurred calculating the default value for field 'Status' in business component 'PDS Simplified Order Entry - Line Items'.
SBL-EAI-04376: Method 'NewRecord' of business component 'PDS Simplified Order Entry - Line Items' (integration component 'Line Item') returned the following error:
   "An error occurred calculating the default value for field 'Status' in business component 'PDS Simplified Order Entry - Line Items'.(SBL-DAT-00412)"

 
ENVIRONMENT
---------------
8.1.1.11.13 WebService
 
STEPS
---------------
The issue can be reproduced with the following steps:
1. Launch Webservice OrderWebService operation InsertOrderItem Using OrderItemPort
 
IMPACT
---------------
Cannot create line item with web service

Cause

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