UNABLE TO CHANGE ACTIVITY OWNER IN IP2014 PS10 FINS
(Doc ID 2084528.1)
Last updated on OCTOBER 06, 2021
Applies to:
Siebel CRM - Version 8.1.1.14.10 [IP2014] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.14.10 [IP2014] version, Client Functionality
Error when changing Activity Owner in Siebel 8.1.1.14 patchset 10
ERROR
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SBL-DAT-00292,SBL-DAT-00471
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Activities List
2. Create a new activity record. Don't save the record.
3. Try changing the value in "Owner" field. The following error message is displayed:
[1]An error has occurred picking the current row.
Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00292)
[2]Invalid operation when not executed.(SBL-DAT-00471)
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot change the owner of the activity without saving the record.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |