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Openui: Navigating From The Last Record To Previous Records Scrambles The Lines Displayed In The List (Doc ID 2085091.1)

Last updated on AUGUST 11, 2022

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, Client Functionality

Navigating from the last record to previous records scramble the lines displayed in the list

The issue can be reproduced at will with the following steps:
1. In the "Organization Chart" view, working on the "Position List Applet NB" applet
2. create more than 10 records, for example "Test 1" through "Test 15", enough to exceed the number the lines in the list applet (10 in standard)
3. query on "Test *" on the "next set" button in order to display the last 10 records of the query set (from "test 6" to "Test 15")
5. starting from the bottom record "Test 15", click on each line above it in order to select it
6. at some point, one of the line above is displayed with the value of the currently selected line. For example, clicking on the line "Test 13", the line "Test 10" becomes "Test 13" so two "Test 13" are displayed in the list.
7. however, it is only a display issue because in the form applet below, the position name is still "Test 10". But if the user tries to modify the wrongly displayed line, the original value may change to the wrong value.


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