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Siebel Installation: The Required Database Driver Is Not Present: SQL Server Native Client 11.0 (Doc ID 2085499.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel Field Service - Version 15.0 [IP2015] and later
Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

With Siebel version 15.x pointing to a Microsoft SQL Server RDBMS the installation or server configuration stops with the following error:

The required database driver is not present: SQL Server Native Client 11.0
Please install the required driver or update the driver name in config.properties before invoking the Configuration Wizard

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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