"Error: Invalid or missing parameter in command" Encountered on Call Release (Doc ID 2085509.1)

Last updated on DECEMBER 07, 2015

Applies to:

Siebel CTI - Version SIA [23012] and later
Information in this document applies to any platform.


Error "Invalid or missing parameter in command" observed when agent releases a call from CTI toolbar.

The issue can be reproduced at will with the following steps:
1. Release a call from the CTI Toolbar


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms