"Error: Invalid or missing parameter in command" Encountered on Call Release (Doc ID 2085509.1)

Last updated on DECEMBER 07, 2015

Applies to:

Siebel CTI - Version 8.1.1.8 SIA [23012] and later
Information in this document applies to any platform.

Symptoms

Error "Invalid or missing parameter in command" observed when agent releases a call from CTI toolbar.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Release a call from the CTI Toolbar


Cause

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