There Is No "Clear" Button Or Auto Clear In Search Center When logged in Siebel OPEN UI (Doc ID 2085514.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.3 [IP2015] and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
There is no "Clear" button or auto clear in Global Search in OPEN UI

EXPECTED BEHAVIOR
-----------------------
clear button should be available as in HI

STEPS
-----------------------

1. Click on magnifying glass (Search button).
2. Choose All OR any search category indexed in the Dropdown list.
3. Enter the search criteria in the text box.
4. Click on `Go¿ arrow symbol.
5. Once received the search results try performing a new search  clicking
again on magnifying glass and selecting All OR any search category indexed in
the Dropdown list.
6. Note that the previous value (search criteria) entered in search text box
remains and then the user have to explicitly clear this text every time
he/she use this functionality.


The same behavior occurs when performing advanced search. There is no "Clear"
button or auto clear.

 

Cause

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