Open UI: Radio Button Selection Jumps to Last Option in Smartscript
(Doc ID 2085515.1)
Last updated on MARCH 10, 2019
Applies to:Siebel SmartScript - Version 184.108.40.206  to 220.127.116.11.16 [IP2013] [Release V8]
Siebel SmartScript - Version 18.104.22.168 [IP2014] to 22.214.171.124.18 [IP2014] [Release V8]
Siebel SmartScript - Version 15.0 [IP2015] to 15.12 [IP2015] [Release V15]
Siebel SmartScript - Version 16.0 [IP2016] to 16.1 [IP2016] [Release V16]
Information in this document applies to any platform.
Radio Button Selection Jumps to Last Option in Smartscript if the user skips all mandatory questions on a page and clicks on the Finish button.
Also if you try to click to change the option that is selected (or click on the empty space), the selection jumps automatically back to the last Radio Answer option and you have to re-select the option you want. Also, if you try to click Next with an option other than the last one selected then it will jump back down to the last option. Also, Next has to be clicked twice before it advances to the next screen.
The issue can be reproduced at will with the following steps:
1. Execute a sample SmartScript which has few mandatory questions on a page such that the Answer Type is a Radio button
2. Skip all the Required Questions on the page and Click on the Finish Button
3. There is a pop up message "The questions... are required and have not been answered.Please check your answers and submit again.(SBL-CSP-00315)
4. On clicking the OK button on this pop up message, Radio Button Selection Jumps to Last Option
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document