iPad Does Not Allow Editing in List Applet and Popup After Upgrading to IOS 9.0.1 (Doc ID 2086172.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] to 8.1.1.14.10 [IP2014] [Release V8]
Siebel CRM - Version 15.4 [IP2015] to 15.5 [IP2015] [Release V15]
Siebel Mobile Applications - Version 15.4 [IP2015] to 15.5 [IP2015] [Release V15]
Information in this document applies to any platform.

Symptoms

After upgrading to IOS 9, the following issues were observed in the iPad:

1. Inline edit is not working in list applet.
Navigate to any list applet, try to update cell values for the selected record or try to enter some text in cells in query mode.
Observation: Keyboard does not popup after selecting any editable field. New/Update/Query is blocked in the list applet.

2. Keyboard popup issue while doing operations such as updating values in Combo box, Pick applet, Calendar, Calculator icon etc.

 

Cause

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