CTRL+F Does Not Open Search/Find In OpenUI (Doc ID 2086893.1)

Last updated on DECEMBER 09, 2015

Applies to:

Siebel CRM - Version 8.1.1.14.1 [IP2014] and later
Information in this document applies to any platform.

Symptoms

The issue happened in 8.1.1.14.1 [IP2014] environment
Open UI

CTRL+F or view/action pane / Search does not open search/find in OpenUI

ACTUAL BEHAVIOR
------------------------------------

When you go to the top menu bar and click "View" , go to Action Pane, there is a keyboard short cut for Search , "Search [Ctrl + Shift +F]", when you click on this a search box should open up to search the records.
This was a working functionality in HI. Unfortunately in Open UI this functionality is disabled and greyed out.

EXPECTED BEHAVIOR
-------------------------------------------

When you go to the top menu bar and click "View" , go to Action Pane, there is a keyboard short cut for Search , "Search [Ctrl + Shift +F]", when you click on this key board shortcut,a search box should open up to search the records.

RESULT:
------------------------------------
The issue was reproduced internally. The "Search [Ctrl + Shift +F]" feature is disabled in Open UI.



Changes

 Customer moved to Open UI from HI application

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms