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Siebel ELoyalty Processing Engine - Batch Crash (Doc ID 2087144.1)

Last updated on MAY 26, 2023

Applies to:

Siebel Loyalty Engine - Version 8.1.1.11 [IP2013] to 15.11 [IP2015] [Release V8 to V15]
Information in this document applies to any platform.

Symptoms

On :  8.1.1.11 [23030] version, Loyalty

When attempting to process Accruals on the Loyalty Batch Engine, the process crashes.
the following error occurs.

ERROR
-----------------------
Process Crashes when Accruals are processing


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run eLoyalty Processing Engine - Batch 
2. Reproduce the crash


Cause

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In this Document
Symptoms
Cause
Solution
References


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