Siebel ELoyalty Processing Engine - Batch Crash
(Doc ID 2087144.1)
Last updated on MAY 26, 2023
Applies to:
Siebel Loyalty Engine - Version 8.1.1.11 [IP2013] to 15.11 [IP2015] [Release V8 to V15]Information in this document applies to any platform.
Symptoms
On : 8.1.1.11 [23030] version, Loyalty
When attempting to process Accruals on the Loyalty Batch Engine, the process crashes.
the following error occurs.
ERROR
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Process Crashes when Accruals are processing
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run eLoyalty Processing Engine - Batch
2. Reproduce the crash
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |