Siebel ELoyalty Processing Engine - Batch Continuously Crash

(Doc ID 2087144.1)

Last updated on MAY 01, 2018

Applies to:

Siebel Loyalty Engine - Version [IP2013] and later
Information in this document applies to any platform.


On : [23030] version, Loyalty

When attempting to process Accruals on the Loyalty Batch Engine, the process crashes.
the following error occurs.

Process Crashes when Accruals are processing

The issue can be reproduced at will with the following steps:
1. Run eLoyalty Processing Engine - Batch in DEV and/or QA
2. Reproduce the crash


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