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CANCELOPERATION OF WRITERECORD ISSUED ON CLIENT SIDE SCRIPTING BREAKS NAVIGATION (Doc ID 2087590.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

After issuing the CancelOperation for the WriteRecord method, user actions in most menu, and navigation tabs do not work, and appear to be ignored.

To reproduce the problem behavior:

Open UI:
1) Created ServiceRequestDetailAppletPM.js file in siebel/custom folder
2) In Client, Site Map-> Application - Administration -> Manifest Files, add siebel/custom/ServiceRequestDetailAppletPM.js
3) Site Map-> Application - Administration -> Manifest Administration, UI Object applet - add Name = "Service Request Detail Applet" with a Type = "Applet", Usage type of "Presentation Model", -> Object Expression applet with Expression = "Desktop" and Level = "1", Files applet with Name =
"ServiceRequestDetailAppletPM.js" (Do not include the quotes).
4) Set up code in the ServiceRequestDetailAppletPM.js

2) Compile in such a way so that the Siebel Browser Script is deployed.
3) Navigate to the Service Request List View, and on the Detail Applet update the Abstract field.
4) Attempt to navigate to Account, or any other Tab, or Attempt to do a File/Logout, or attempt to navigate to a different record in the List Applet.


These controls do not function, unless until you first do a F5 refresh.

Cause

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In this Document
Symptoms
Cause
Solution
References


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