Execute Query Keyboard Shortcut "Enter" Key is not Working in SI Mode (Doc ID 2087989.1)

Last updated on JANUARY 18, 2016

Applies to:

Siebel CRM - Version [23021] and later
Information in this document applies to any platform.


On : [23021] version, Client Functionality

Execute query not working in SI environment while using "Enter" key.

Enter key should work while using for execute query.

The issue can be reproduced at will with the following steps:
Update cfg with following values under


HighInteractivity = FALSE
ExtendedKeyboard = TRUE
ApplicationStyle = EmployeeFacing
AccessibleEnhanced = TRUE

Now check application for KB short cuts

Alt + Q - Query - working here

Press Enter after entering the criteria... not working now press Go button

Execute Query not working while press Enter here.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms