Execute Query Keyboard Shortcut "Enter" Key is not Working in SI Mode (Doc ID 2087989.1)

Last updated on JANUARY 18, 2016

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Execute query not working in SI environment while using "Enter" key.

EXPECTED BEHAVIOR
-----------------------
Enter key should work while using for execute query.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Update cfg with following values under

[InfraUIFramework]

HighInteractivity = FALSE
ExtendedKeyboard = TRUE
ApplicationStyle = EmployeeFacing
AccessibleEnhanced = TRUE

Now check application for KB short cuts

Alt + Q - Query - working here

Press Enter after entering the criteria... not working now press Go button

Execute Query not working while press Enter here.


Cause

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