Siebel Remote: Errors in Mobile Clients View when trying to Create or Delete records - SBL-DAT-00144 and SBL-DAT-00360 (Doc ID 2088008.1)

Last updated on JULY 11, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.14 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Siebel Remote - on : 8.1.1.11.13 / 8.2.2.4.13 [IP2013] PS13 version


On a Development environment, when trying to Create or Delete records from Administration - Siebel Remote > Mobile Clients view, errors are reported:

ERROR
-----------------------
SBL-DAT-00360: Business component '??' is not defined.

(exact name for BusComp reported can vary - i.e. "SBL-DAT-00360: Business component 'curRowNum' is not defined" - but also some other names can appear; not really valid names of existing BusComps)

 

This issue is not seen on another Siebel environment (that had a copy of the same DB and configuration) or if using a Dedicated client to define/manage Mobile Clients. 

Details in application log file:


ObjMgrSRFLog Warning 2 000000fc553f4e60:0 2015-04-28 13:13:35 (cdf.cpp (2628)) SBL-DAT-00144: Could not find 'Business Component' named 'curRowNum'. This object is inactive or nonexistent.
ObjMgrSRFLog Warning 2 000000fc553f4e60:0 2015-04-28 13:13:35 (objdef.cpp (3044)) SBL-DAT-00360: Business component 'curRowNum' is not defined.
...

ObjMgrSqlObjLog WriteRecord 5 000000fc553f4e60:0 2015-04-28 13:15:09 End: WriteRecord for SqlObj at 6efe8a60
ObjMgrSRFLog Warning 2 000000fc553f4e60:0 2015-04-28 13:15:09 (cdf.cpp (2628)) SBL-DAT-00144: Could not find 'Business Component' named '??'. This object is inactive or nonexistent.
ObjMgrSRFLog Warning 2 000000fc553f4e60:0 2015-04-28 13:15:09 (objdef.cpp (3044)) SBL-DAT-00360: Business component '??' is not defined.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Administration - Siebel Remote > Mobile Clients
2. Try to create or delete Mobile Client.


BUSINESS IMPACT
-----------------------
Not able to do Mobile user administration or to be able to run DbXtract for new users due to this error.

Cause

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