OpenUI Public Sector Home Page does not Display Calendar Applet (Doc ID 2088206.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.5 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.5 [IP2015] version, Configuration - General

ACTUAL BEHAVIOR
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Siebel Public Sector Home Page in OpenUI is not displaying Calendar applet "PUB eCalendar Daily Applet Home Page".

Customer has migrated from Siebel Public Sector 8.2.2.3 to IP15.5

HLS Home Screen
HLS investigative Home Page View

--

PUB eCalendar Daily Applet Home Page.

EXPECTED BEHAVIOR
-----------------------
Calendar Applet should be displayed in Home page for Public Sector OpenUI, calendar is displayed correctly in HI.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. start Public Sector OpenUI application
2. Home page is displayed
3. no calendar applet is displayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see calendar applet in OpenUI.

Cause

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